Asset Protection Manager - Worcester

SUMMARY

This is a great opportunity for an experienced Asset Protection professional who wants regional exposure, investigative work, and strong partnership with store leadership — without being tied to a single location.

The Asset Protection Manager plays a critical role in protecting company assets through proactive investigations, shrink reduction strategies, and strong partnerships with store leadership across a defined group of stores. This role balances investigative work, in-store presence, and collaboration to reduce risk, address organized retail crime (ORC), and support safe store operations.

The ideal candidate brings a background in asset protection, loss prevention, or investigations, enjoys working independently within a territory, and is comfortable partnering with store teams and law enforcement when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee Asset Protection activities for approximately 5–8 stores within an assigned territory

• Partner closely with store management to identify risks and address shrink concerns in a timely manner

• Conduct internal theft and fraud investigations, including interviews and evidence collection, while maintaining strict confidentiality

• Monitor stores for Organized Retail Crime (ORC) activity and escalate findings as appropriate

• Apprehend shoplifters and complete required documentation in accordance with company policies and procedures

• Represent the company in interactions with law enforcement and court proceedings related to external theft cases

• Monitor and enforce shrink reduction controls, including front-end operations and receiving practices

• Support store teams with inventory counts and follow-up on identified losses

• Ensure physical security standards are consistently followed at the store level

• Assist with Asset Protection planning and execution for new store openings within the assigned area

MINIMUM QUALIFICATIONS

• High School diploma or equivalent

• 3+ years of supermarket, retail, or comparable experience in Asset Protection, Loss Prevention, or investigations

• Strong communication skills, with the ability to effectively convey information verbally and in writing

• Demonstrated analytical and problem-solving skills

• Ability to work independently while managing priorities across multiple locations

• Valid driver’s license required

BENEFITS

• Competitive base salary

• Mileage reimbursement for travel between stores

• 401(k) with company match

• Comprehensive medical, dental, and vision benefits

• Paid time off and company holidays

• Opportunities for professional growth within Asset Protection and Operations

Use of AI in Our Work
At Northeast Grocery, we encourage the responsible use of artificial intelligence (AI) tools to help increase efficiency, productivity, and quality of work. Corporate team members may be expected to leverage AI-enabled tools to support tasks such as analysis, content development, problem-solving, and process improvement. All AI use must align with company policies, data privacy standards, and ethical guidelines.

PHYSICAL REQUIREMENTS