Full Time Wine Steward

SUMMARY

The Wine Professional needs to be informed and enthusiastic about wine; they must be consumer friendly and be able to articulate their thoughts about wine as well as listen to a consumers words and then be able to assist the customer in the selection of wine. Provides fast, friendly and efficient service to all Price Chopper customers. Assists the Grocery Manager with overseeing the day to day operations of all alcoholic beverage merchandising. This is to be accomplished, in part through ensuring that policies and procedures regarding inventory management, merchandising, sanitation and training are followed. Complies and assists in maintaining all financial, ordering and inventory records and reports that pertain to the department. Inspects alcoholic beverage products to ensure that availability and quality (code dating) are maintained to promote optimal opportunity for sales. Provides a high level of customer service and courtesy at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Educate customers with wine related questions Consistently work to provide fast, friendly, helpful and efficient customer service at all times. Responsible for smiling, making eye contact and thanking customer upon fulfilling customer's request. Maintain a neat, clean and organized storage and display areas, according to 5S standards, at all times. Merchandise all alcoholic beverage products within all company guidelines and merchandising plans. Adhere to all Corporate, State, and federal rules and regulations. Ensure customer satisfaction through product availability, quality, outstanding service and sanitary conditions. Maintain a full and well stocked sales area. Assist Grocery Manager in ordering and maintaining inventory levels of products utilizing the CGO system including proper cycle counting. Assist Grocery Manager with recording and maintaining all financial records and reports for the DSD invoices received and/or credited. Assist Grocery Manager with training and developing all department associates. Control shrink through adherence to related policies and procedures and cycle counts. Perform other related duties as assigned by management and adhere to all company policies and procedures.

MINIMUM QUALIFICATIONS

Must be at least 21 years of age. Knowledge of wine. Satisfactory performance reviews. Strong customer relation skills. Interest in cooking.  

EDUCATION AND EXPERIENCE

NA

PHYSICAL REQUIREMENTS

EQUIPMENT USED