Starbucks Teammate Full Time

SUMMARY

Associate ensures total operation and service that meets standards providing customers with prompt service, quality coffee selection, purchase, and preparation per Price Chopper standards through supervision of Barista's.  Assists Food Service Manager with daily operating procedures that include quality Price Chopper operations, financials, and training of Barista associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Consistently works within to provide fast, friendly, helpful and efficient customer service at all times.

Responsible for determining customer needs and making suggestions in serving those needs with appropriate product.

Responsible for sampling and suggestive selling.  End each customer transaction with a “Thank You”. 

Assist Food Service Manager in hiring new associates.

Coach and train new associates to Barista Certification.

Responsible for self and directing Certified Barista associates to follow store, Price Chopper policies and procedures. (Assistant and 1st Certifications).  

Responsible for following all health, safety, and food safety guidelines for all products.

Responsible for assisting customers in product selection.

Maintain customer service area, including equipment in a clean and appealing manner.  Maintain a neat, clean and organized workstation, according to 5S standards, at all times. 

Demonstrate a "just say yes" behavior when taking care of customers.

Responsible for self and Barista's preparing a variety of customer beverage orders to Price Chopper standards.

Responsible for self and Barista's performing all cleaning tasks in accordance with schedules and cleaning standards.

Responsible for following all merchandising standards, stocking, and rotation.

Assure all equipment maintenance is followed to procedure and schedule.

Perform all cash handling and register policies and procedures and accountability.

MINIMUM QUALIFICATIONS

Must be at least 18 years of age.

Satisfactory Performance Reviews

Basic Literacy

Basic Computer Skills

Strong Communication Skills

EDUCATION AND EXPERIENCE

6-12 months of related experience. 

PHYSICAL REQUIREMENTS

EQUIPMENT USED

Kitchen equipment

Starbucks products

Compute Applications           

Barista equipment

Register

Phone