Full-Time Assistant Coffee Manager Store #531

SUMMARY

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. As a coffee clerk you'll provide our customers with excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our coffee clerks can make the best moment in each customer's day. The Assistant Coffee Manager must possess reasonable knowledge in storing, preparing, and maintaining Coffee products, as well as demonstrate competency in inventory control, ordering and receiving product, and labor management/scheduling. Strong organizational skills, as well as prioritizing multiple tasks are required. 
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Take initiative and act as a role model. 
• Work as a team and motivate others.
• Create a great customer service experience.
• Focus on quality.
• Confident in leading, deploying, and guiding others.
• Are open to learning new things 
• Experienced in cash-handling and store safety.
• Work in a fast-paced environment.
• Have excellent communications skills. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift
• Experience delegating tasks to other employees and/or coordinating the tasks for employees
• Assist the Coffee Manager as needed

MINIMUM QUALIFICATIONS

• Ability to learn quickly
• Ability to understand, provide and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

EDUCATION AND EXPERIENCE

Not Applicable

PHYSICAL REQUIREMENTS

EQUIPMENT USED

• Oven (must be 18 yrs. of age)
• Coffee Grinder
• Blender
• POS System
• Computer
• Coffee Maker
• Ladder (must be 18 yrs. of age)